Job summary

Claims Manager/Assistant Claims Manager, Personal Lines

We are working on behalf of a renowned multinational direct insurer. They are actively looking for a claims professional for their Personal Lines team that will be able to handle claims-related tasks and both effectively and efficiently. This is a fantastic opportunity for someone yearning for stability and looking for an in-house role with great work life balance a...

Claims Manager/Assistant Claims Manager, Personal Lines

We are working on behalf of a renowned multinational direct insurer. They are actively looking for a claims professional for their Personal Lines team that will be able to handle claims-related tasks and both effectively and efficiently. This is a fantastic opportunity for someone yearning for stability and looking for an in-house role with great work life balance and resources. This is a fantastic opportunity to develop your skills in the claims sector with a firm that values talent and willing to provide the best resources.

Who Should Apply

  • Bachelor's degree or equivalent with relevant insurance qualifications.
  • Minimum 5-8 years of specific claims experience, supervisory experience is preferred but not necessary.
  • Good knowledge of general insurance, expert technical claims handling knowledge, and call center management skills.
  • Strong people management and leadership skills, problem-solving and negotiation skills, and communications and coaching skills.
  • Knowledge of legal systems, industry standards and protocol, and claims market agreements.
  • High awareness of inter-dependencies with other company specific functions, litigation process, and market/industry issues.
  • Able to prioritize and work to deadlines, recognize customer needs, and provide excellent customer service.
  • Desire to learn and be flexible to business change.

Why Should You Apply

  • Lead and develop a team of claims professionals to deliver an excellent claims service in later parts of your career.
  • Coordinate team activities to maximize contributions and drive operational improvements.
  • Handle first-party claims, develop claims case strategies, review and finalize claims, and ensure compliance with local regulations.
  • Manage Claims Customer Care Centre and Claims Administration Team.

If you feel you have the necessary skills to apply and want to hear more then please click apply or contact Chaky at c.fong@gravitasgroup.com

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