Trading Application Support

HK$360000 - HK$480000 per annum + year end bonus
Hong Kong
Mar 19, 2024

Overall Responsibilities

  • Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base
  • Trading front end functionality knowledge
  • Assist in client On-Boarding
  • Exchange reporting & Compliance audits
  • High Frequency trading platform knowledge
  • User & account administration to include limits adjustments upon Risk approval
  • Manual ticket booking * System outage management of client trades
  • Liaison between technology dept. and business groups to communicate changes
  • On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities.
  • Must be comfortable with shift coverage generally between 6:30am and 9:00pm (to cover 8.5 hours) Mon-Fri; with occasional needs for evening, weekend and holiday coverage Skills and Experience
  • Minimum of 2 years' experience working with front end systems and admin tools including Fidessa, TT, Stellar, CQG, Webice, CME Direct and various other ISVs.
  • Minimum 2 years' experience of dealing Global exchanges such as ICE, CME, Eurex, etc.
  • Minimum of 1 years' experience in Exchange connectivity for global derivative, commodity, cash and equity markets
  • Excellent working knowledge of database queries and excel for Compliance audits and management reporting
  • Minimum of 1 years previous experience of client On-Boarding for both Fix and bespoke API protocols
  • Minimum of 2 years market knowledge to handle 1st line system admin requests (e.g manual ticket booking, change in limits etc.)
  • Working knowledge of FIX Messaging Protocol with a minimum of 6 months hands on experience
  • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.


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