Crypto Trading Operations

HK$35000 - HK$60000 per month
Hong Kong
Apr 16, 2024
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Our client, a fast growing digital assets manager, provides an all round platform for their client to fulfil and tailor-made solutions (Trading, Asset Management, Custodian, Prime Brokerage etc.) to their clients.

They are now seeking for a professional Trade Operations / Trade Support Specialist to join the expanding team. You will be directly working with the Head of Operations to support the business, trading order, settlement, reconciliation etc in accurate & timely manner in order to drive success and support the expanding business, client base.

Candidate with strong Crypto background / knowledge is highly preferred. Candidate without Crypto experience will also be considered. A great opportunity to be part of an open, fast-pace, fun environment, a great opportunity to work among the Crypto professional, a great opportunity to learn from the best.


  1. Trade Settlement and Reconciliation:

    • Ensure prompt and accurate processing of trade settlements.
    • Conduct regular reconciliations to identify and resolve any trade discrepancies.
    • Collaborate with trading teams and counterparties to address settlement issues in a timely manner.
    • Maintain meticulous records of trade settlements and associated documentation.
  2. Account Management:

    • Assist in the establishment and upkeep of client accounts.
    • Maintain accurate and current client information within the system.
    • Liaise with clients and internal teams to address any account-related inquiries or concerns.
    • Generate necessary reports and statements for client accounts.
  3. Documentation and Compliance:

    • Ensure compliance with regulatory requirements and internal policies.
    • Manage and update documentation related to back-office operations.
    • Support periodic reviews and audits to ensure adherence to compliance standards.
    • Assist in internal and external audits related to back-office operations.
  4. Correspondence and Communication:

    • Handle incoming and outgoing communications pertaining to back-office operations.
    • Respond promptly and professionally to client inquiries and requests.
    • Collaborate with internal teams and external counterparts to address operational queries and resolve issues.
    • Maintain effective communication channels to facilitate smooth information flow.
  5. Process Improvement:

    • Identify opportunities for enhancing processes and improving efficiency.
    • Collaborate with the operations team to implement and streamline operational workflows.
    • Provide suggestions for system enhancements or automation to optimize back-office operations.


  • Hold a bachelor's degree in finance, business administration, or a related field.
  • Demonstrate proven experience in back-office operations within the crypto trading or financial industry.
  • Possess a strong understanding of the crypto exchange landscape, including platforms, order types, and trade settlement processes.
  • Exhibit excellent organizational and time management skills.
  • Pay meticulous attention to detail and accuracy when performing operational tasks.
  • Thrive in high-pressure environments and meet tight deadlines effectively.
  • Possess proficiency in relevant software and tools used for trade settlement and documentation management.
  • Display knowledge of regulatory requirements and compliance standards in the crypto or financial industry.
  • Possess strong communication and interpersonal skills.
  • Fluent in English and proficient in Mandarin.


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