Fixed Income/ E-Trading IT Support Specialist

HK$90000 - HK$120000 per month
Hong Kong
Jul 11, 2024
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The successful candidate is expected to provide L1 and L2 support to the business, and work on BAU deliveries.

ION Trading platform and technologies would be plus.

* Provide daily support to the Rates and Credit business regionally.
* Perform morning checks
* Build automation and monitoring tools to enhance support activities.
* Implement BAU changes
* Create, update documentation and provide demos to the traders
* Coordinate and organise changes with external vendors, markets, ECNs and infrastructure teams, but also manage production incidents with these 3rd parties

* Minimum 5 years on an IT Support or business facing role in a major financial institution.
* Good business knowledge on Rates and Credit products and the markets they are traded on, with experience of the full product/trade life cycle
* Solid Unix experience including shell scripting
* Knowledge and experience on using source controls systems, build tools and auto deployment (git, maven, gradle, Jenkins…)
* Strong troubleshooting skills in a complex trading environment
* Build automation and monitoring tools to enhance support activities
* Experience working in DevOps model
* Experience working in a global and multi-cultural bank
* Solid experience & Understanding of trading activities and market data feeds.
* Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively.
* Effective interpersonal skills and relationship-building skills.
* Scripting or coding in any languages


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