Share this
Our client is a leading international investment bank with a diverse portfolio and client base across different countries.
They are looking for an Operations Associate with prior client-facing experience to join their APAC team to handle post-trade processes (i.e. settlement and payments) for various financial products such as fixed income, equities and other securities, as well as maintaining close relationship with their clients across APAC.
Job duties
- Work closely with Front Office to handle trade settlement, confirmation and payment
- Conduct daily verifications on post-trade processes for a specific clients
- Monitor potential discrepancies concerning key clients and liaise with internal teams to address them promptly
- Communicate with external clients regularly to resolve their enquiries efficiently to ensure their requirements are met
- Maintain accurate documentation of customer service activities for KPI reporting
Job requirements
- 5 to 8 years of operations experience in investment banking
- Prior experience in a client-facing role with APAC exposure is highly preferred
- Strong knowledge of payment and settlement procedures
- Good understanding of financial products such as equities, fixed income, derivatives, commodities, etc
- Excellent communication skills with the ability to respond to internal and external requests
- Fluent in both English and Chinese
Operations Associate | Client-facing | Global Investment Bank (Up to 55k)
Share this