Health Digital Product Manager/Senior Manager

About the Role

The (Senior) Health Digital Product Manager will be instrumental in driving digital growth across multiple Asian markets through the development of customer-centric digital propositions, localisation of market solutions, and strategic partnership management. The role supports the digital transformation of the health and benefits sector and aligns closely with cross-regional stakeholders to ensure that digital strategies meet client demands and shifting market trends.

Key Responsibilities

• Lead the end-to-end development and launch of new paid-for digital health products, working closely with cross-functional teams including legal, compliance, finance, and marketing.
• Apply customer insights to shape relevant and impactful digital health product strategies tailored to local market needs.
• Gather and consolidate client feedback for continuous product optimisation and evolution of features.
• Create and manage support materials, training documentation, and protocols to streamline product adoption and client onboarding.
• Drive the adoption and rollout of digital health propositions across additional markets in Asia, maintaining strategic alignment and scalability.
• Collaborate with advisory, vendor management, and marketplace teams to build and refine frameworks for digital partner onboarding and management.

Requirements

• A minimum of 5 years’ experience in customer service, employee benefits, insurance broking, or ownership of digital solutions.
• Degree or diploma in a related field such as business, digital innovation, health sciences, or technology.
• Strong stakeholder management skills with proven experience in cross-functional collaboration.
• Exceptional communication and organisational capabilities, with a proactive and self-driven approach to work.
• Sound knowledge of digital trends in the health and insurance industries and their strategic applications.
• High proficiency in Microsoft Excel, Word, and PowerPoint.
• Fluency in English is essential; knowledge of an additional Asian language such as Mandarin, Cantonese, Japanese, Korean, Bahasa Malaysia, or Bahasa Indonesia is advantageous.

Desirable Skills

• Proven experience in launching digital products and adapting solutions for local markets.
• Strong ability to balance strategic insight with operational execution.
• Track record of building and maintaining partnerships in a digital context and contributing to digital transformation initiatives.

What We Offer

• Opportunities for professional development, engaging work, and leadership support.
• A collaborative, inclusive culture where innovative ideas thrive and impact is made through teamwork.
• Access to a wide range of career advancement pathways and employee benefits tailored to enhance well-being and motivation.