We are seeking a detail-oriented and motivated Life Insurance Policy Administration Assistant to join our team on a 1-year contract. Based in Kowloon, Hong Kong, this role is essential in supporting the daily operations and administrative tasks related to life insurance policies. You will play a key role in ensuring the accuracy and timeliness of all policy documentation while providing support to both clients and internal teams.
In this role, you will be responsible for processing new policy applications, alterations, renewals, and cancellations in accordance with internal guidelines and regulatory requirements. You will handle data entry tasks, update policyholder records, maintain accurate filing systems, and verify policy information. The role also requires regular communication with clients to answer general enquiries and follow up on outstanding documentation, as well as liaising with internal departments to ensure smooth processing.
To be successful in this position, candidates should have a minimum of a higher diploma or equivalent qualification. Prior experience in life insurance administration or a related role within the insurance or financial services industry is highly preferred. Strong organisational skills, an eye for detail, and the ability to multitask effectively are essential. Proficiency in Microsoft Office applications, particularly Word and Excel, is required. Familiarity with life insurance systems and electronic records management will be an advantage.
Fluency in English and Cantonese is required, and knowledge of Mandarin is a plus. The ideal candidate will possess excellent communication and interpersonal skills, exhibit a customer-service mindset, and demonstrate integrity in handling confidential information. The ability to work independently while collaborating effectively with team members will also be key to thriving in this position.
Though this is a contract position, it offers the opportunity to gain valuable experience in a structured, professional environment. If you are a dedicated and resourceful individual looking to contribute to high-quality policy administration operations, we encourage you to apply and be part of a dynamic team supporting the life insurance industry in Hong Kong.