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Main Responsibilities:
- Support day-to-day agency management operations including handling enquiries, compiling reports and coordinating with internal departments.
- Assist in the implementation of agency training initiatives and engagement programmes to enhance agency productivity, morale and retention.
- Maintain and analyse data to generate performance reports and insights for management review.
- Liaise closely with agency leaders to ensure smooth communication and effective execution of business activities.
- Coordinate recognition events, incentive programmes and marketing materials aimed at supporting agency development.
- Provide administrative assistance to senior management in the execution of key departmental projects.
Requirements:
- Bachelor’s degree in Business Administration, Insurance, Marketing or a related discipline.
- Minimum of 3 years of experience in insurance agency management or a related field. Candidates with more experience may be considered for the Manager level.
- Strong interpersonal and communication skills with the ability to build rapport across various levels of the organisation.
- Detail-oriented with strong organisational and analytical abilities.
- Proficient in MS Office applications, especially Excel and PowerPoint. Experience in using CRM tools is a plus.
- Fluent in written and spoken English and Chinese (Cantonese). Mandarin would be an advantage.
- Self-motivated, flexible and capable of handling multiple tasks in a fast-paced environment.
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