Branch Manager / Cluster Head, Personal Banking

Salary
Competitive
Location
Hong Kong, Hong Kong
Type
Permanent
Published
May 21, 2025
Ref
161214
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Key Responsibilities:

  • Manage branch operations and drive sales performance across banking products, focusing on Insurance and Investment solutions.
  • Develop and execute branch sales and marketing strategies for sustainable business growth.
  • Enhance branch service standards and foster brand reputation.
  • Oversee daily sales activities, ensuring compliance with regulatory and internal requirements.
  • Lead, coach, and motivate branch staff to create a customer-focused sales force.
  • Build a results-oriented culture to meet and exceed team targets.
  • Coordinate cross-branch initiatives and drive collaborative performance.

Qualifications:

  • Education: Bachelor’s degree or above in Business Administration or related discipline.
  • Experience: Minimum of 8 years in retail banking, including at least 1 year as supervisory role.
  • Licences: Valid insurance and securities licences required; preference for candidates with Enhanced Competency Framework (ECF-RWM) qualifications.

Ideal Candidate:

  • Results-driven with proven leadership ability.
  • Outstanding interpersonal skills and a solid track record in driving sales performance.
  • Strong organisational and strategic planning capabilities.
  • Deep understanding of the retail banking environment.
  • Fluency in written and spoken English and Chinese, including Putonghua.

Opportunity:

  • Exceptional chance for motivated banking professionals to advance their careers in leadership and excel in branch operations and personal banking sales in a dynamic financial market.

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