We are seeking a talented and driven Relationship Manager to join a leading retail bank in Hong Kong. Open to candidates from all professional backgrounds, this role presents an exciting opportunity to break into the dynamic world of retail banking, with comprehensive on-the-job training and development provided.
As a Relationship Manager, you will be responsible for managing and developing long-term relationships with individual retail clients. You will understand their financial needs, offer tailored solutions and products, and ensure a high level of customer satisfaction. Success in this role will be measured not only by business targets but also by strengthening trust and loyalty with our clients.
Key Responsibilities:
- Develop and manage a portfolio of retail banking clients, focusing on building lasting relationships.
- Provide financial advice and recommend appropriate banking products and services including deposits, loans, insurance, and investment products.
- Achieve assigned sales and service targets through proactive client engagement and needs-based cross-selling.
- Maintain a strong understanding of current market trends and regulatory requirements.
- Deliver exceptional customer service, fostering a professional image of the bank at all times.
- Assist in account opening, financial planning reviews, and handling customer queries or concerns efficiently.
Requirements:
- Open to candidates from all industries – no prior banking experience required.
- University degree in any discipline preferred but not essential.
- Strong interpersonal and communication skills, with the ability to build trust and rapport with clients from diverse backgrounds.
- Proactive, self-motivated, and target-driven mindset.
- Ability to work independently while contributing effectively as part of a team.
- Fluency in Cantonese and English is required; Mandarin is an advantage.
- Willingness to learn and develop a long-term career in retail banking.
This is a unique opportunity to join a reputable financial institution that values diversity and offers structured career progression. Whether you're transitioning industries or starting a new chapter in your professional journey, we welcome enthusiastic individuals ready to embrace a client-centric banking career.
