Our client is seeking an experienced and driven professional to lead their Motor division in Hong Kong. As the Head of Motor, you will be responsible for the strategic direction, operational performance, and overall profitability of the motor insurance portfolio. This includes product development, pricing strategy, underwriting, claims management, and customer experience enhancement.
The successful candidate will possess a deep understanding of the motor insurance market, strong leadership capabilities, and proven experience in shaping and executing strategy within a highly competitive environment. You will work closely with senior management to align motor initiatives with broader business objectives and regulatory requirements.
Key Responsibilities:
- Develop and implement the strategic vision for the Motor division to ensure sustainable growth and profitability.
- Lead product innovation and manage the end-to-end lifecycle of motor insurance products.
- Oversee underwriting policies and practices to maintain portfolio quality and mitigate risks.
- Optimise claims handling processes to deliver excellent customer service and cost efficiency.
- Foster cross-functional collaboration to improve product offerings and service delivery.
- Maintain compliance with local regulatory guidelines and industry standards.
- Monitor market trends, competitor activity, and customer needs to inform business decisions.
- Manage and develop a high-performing team, promoting continuous improvement and professional growth.
Requirements:
- Extensive experience in the general insurance industry, with a strong focus on motor insurance.
- Proven track record in a senior leadership role, demonstrating strategic planning and execution capabilities.
- Deep knowledge of underwriting, pricing, claims, and product development within the motor insurance sector.
- Strong commercial acumen and ability to drive business performance.
- Excellent communication, negotiation, and stakeholder management skills.
- Understanding of local insurance regulations and compliance requirements in Hong Kong.
- Degree qualified in Business, Finance, Insurance or a related discipline; professional qualifications (e.g. ACII) are an advantage.
- Demonstrated capacity to lead and inspire teams in a dynamic environment.
This is a pivotal role offering the opportunity to shape the future of the Motor division while driving innovation, operational excellence, and customer satisfaction. If you are a forward-thinking leader with a passion for the motor insurance industry, we invite you to apply.
