Policy Administration - General Insurance (1 year contract)

About the Role

We are seeking a detail-oriented and proactive Policy Administration Officer / Senior Officer to join our General Insurance operations team on a 1-year contract. This role is ideal for candidates with a strong background in policy administration across any general insurance product lines, including Property & Casualty or Commercial products.

 

Key Responsibilities

• Handle end-to-end policy processing for new business, renewals, and endorsements.
• Generate and analyze reports related to policy performance and administration to support business insights and decision-making.
• Troubleshoot and resolve system issues, including managing defect tickets.
• Conduct User Acceptance Testing (UAT) to ensure new product launches meet business and system requirements.
• Collaborate closely with underwriting operations to support the successful rollout of new products.

 

Requirements

• Minimum 3 years of experience in general insurance, with a focus on policy administration or operations.
• Familiarity with any general insurance product lines (Property & Casualty, Personal lines etc.).
• Strong problem-solving skills and keen attention to detail.
• Proficient in reporting and data management tools.
• A proactive and dedicated work attitude with a willingness to learn and grow.

 

Why Join?

• Gain exposure to system enhancement projects and new product launches.
• Work in a collaborative and dynamic insurance operations environment.
• Opportunity to contribute to process improvements and system optimization.